DISTANCE CONTRACT

Since the sale of goods offered by TARA24.LV takes place through an offer placed on the Internet, in accordance with Article 10 of the Consumer Rights Protection Law of the Republic of Latvia (PTAL), in such a case, when the buyer places an order, a Distance Contract is concluded between the Buyer and the Seller.

1. The Contract is considered concluded from the moment the Buyer places an order and, in accordance with these Terms, has made a payment for the Goods;

2. By placing an order, the Buyer confirms that he has read this Agreement and the terms contained therein, is aware of them, understands them and fully agrees with them. The Buyer undertakes to familiarize himself with the terms of the Agreement each time he makes a purchase. The Buyer is not entitled to order goods in the Online Store if he has not read the terms of the Agreement or does not agree with them.

3. The Seller has the right to limit the Online Store services used by the Buyer or cancel the Buyer's registration without notice if the Seller believes that the Buyer, by using the Online Store, may violate or violates the terms of the Agreement, attempts to harm the Seller, the operation or security of the Online Store, or third parties;

4. All prices of goods on TARA24.LV are indicated including 21% Value Added Tax. The costs of the delivery service of goods are not included in the indicated price of the goods.

5. In order to use the services of the Online Store and purchase the goods offered therein, the Buyer can choose whether to purchase the goods without registration or with registration.

6. After registration, the Buyer undertakes to ensure that the password is not disclosed to third parties. The Buyer is responsible for any actions he performs in the Online Store when logging in with his password. If a third party uses the services provided by the Online Store using the Buyer's access data, the Seller considers this person to be the Buyer. If the Buyer loses his access data, he must immediately inform the Seller about it by phone or e-mail, specified on the website of the online store;

7. By providing information about himself, the Buyer grants the Seller, as the personal data controller, the right to select, accumulate, systematize and use all information and data that the Buyer has directly or indirectly provided using the services of the Online Store.

8. The personal data provided by the Buyer will be used only by the Seller and its partners with whom the Seller cooperates in performing the administration of the online store, delivery of goods and other services related to the fulfillment of the Buyer's order. The Seller confirms that it will not disclose the Buyer's personal data to other third parties, except in cases specified in the legislation of the Republic of Latvia.

9. You can pay for the ordered product and the selected delivery service in the following ways:

9.1 using a bank transfer, after receiving a prepayment invoice

9.2 in cash or by card upon receipt of the product in the store "STROPS", address: "Bites", Ulbroka, Stopiņu pag., Ropaži nov., LV-2130

10. When ordering a product, we offer you to choose one of three ways to receive the product:

10.1 Free – the ordered product is received in the store-warehouse, address: "Bites", Ulbroka, Stopiņu pag., Ropaži nov., LV-2130

10.2 at Omniva parcel machines;

10.3 Comfort delivery – the courier company delivers the ordered product to the specified address to your door.

In all cases, the delivery time of the product is agreed upon before the order is delivered.

11. The ordered product, for which you have selected the delivery method of in-store pickup, must be collected within 3 (three) business days from the moment TARA24.LV announced that the order is ready for pickup. The product is not reserved for a longer period.

12. After receiving the product, the Buyer checks the conformity of the delivered products with the ordered products and the ordered quantity. If the Buyer finds that the shipment does not contain the appropriate quantity of products or that the products do not comply with the order have been delivered, the Buyer must immediately, no later than on the day of receipt of the products, inform the Seller about this and describe the detected non-conformity in an e-mail sent to info@tara24.lv Otherwise, it is considered that the products comply with the order and in the quantity corresponding to the order have been delivered. The Seller checks the circumstances indicated in the notification within 10 (ten) days from the moment the notification is received and contacts the Buyer to find a solution to the situation.

13. The Buyer is obliged to ensure that the person specified in the order is at the address specified in the order at the time of delivery of the goods, present an identity document to the courier, accept the goods without delay, sign the delivery note, make notes on the delivery note.

14. If the Buyer has not ensured the fulfillment of clause 13, the Seller is not liable for any losses of the Buyer, while the Buyer shall cover the costs and losses incurred by the Seller in connection with the delivery or return of the goods. The Seller is entitled to withhold compensation for costs and losses from the amount paid by the Buyer if the Buyer has not accepted the goods or, due to circumstances beyond the Seller's control, it has not been issued to the Buyer and has been returned to the Seller.

15. Before using the purchased product, please carefully read the product's instructions for use (if any) and use the product only in accordance with the manufacturer's instructions, in accordance with the product's properties and intended use.

16. If you change your mind and decide to cancel the purchase, the Consumer Rights Protection Law of the Republic of Latvia (PTAL) and the regulatory Cabinet of Ministers Regulations No. 255 "Regulations on Distance Contracts" (MK Regulations No. 255) stipulate that the buyer has the right to withdraw from the contract within 14 calendar days and return the product purchased in the online store to the seller. Article 12, Part 6 of the PTAL stipulates that when canceling a purchase in the case of a Distance Contract, "the consumer is responsible for maintaining the quality and safety of the product during the period of exercising the right of withdrawal". We recommend that you keep the original packaging of the product so that when exercising the right of withdrawal in accordance with the provisions of the Distance Contract, the product is not externally mechanically damaged. TARA24.LV reserves the right to withhold compensation or refuse to accept a product that is damaged, incomplete or has otherwise lost its original appearance. To agree on the return of the product, please contact us by e-mail: info@tara24.lv or by phone: +371 29382035, indicating the order number and date.

17. The price of the product that the Buyer, exercising the right of withdrawal, has returned to the Seller in accordance with the procedure specified in this Agreement, shall be returned to the Buyer by the Seller within thirty days after acceptance of the product.

18. If the Buyer returns the product to the Seller using the right of withdrawal, the delivery fee shall not be refunded to the Buyer.

19. The costs of returning the product, except for the return of Products that do not comply with the terms of the Agreement, shall be borne by the Buyer;

20. If the product has technical problems during the warranty period, free warranty service of the product will be carried out in accordance with the warranty service conditions specified by the manufacturer of the product. The warranty service period for the product is indicated in its description. Warranty documents are valid only if they correctly and clearly indicate: product model, serial number, date of sale. It is prohibited to make any changes to the warranty documents, delete or overwrite the data indicated in them - in such a case, the warranty documents will be declared invalid.

21. Complaints received regarding the quality of the product will be resolved in accordance with the provisions of the Consumer Rights Protection Law (PRPL) of the Republic of Latvia, in accordance with the regulatory Cabinet of Ministers Regulations No. 631. “Procedures for filing and examining a consumer claim regarding a product or service that does not comply with the terms of the contract” (Cabinet of Ministers Regulations No. 631)

We remind you that the provisions of the PRPL do not apply to cases when the product is purchased by legal entities.

22. The Seller is not liable for the consequences if, due to the characteristics of the Buyer's computer or monitor, the image of the Online Store goods displayed on the Buyer's computer monitor differs in any way from the appearance of the goods in nature.

23. TARA24.LV is free to organize various marketing activities, including loyalty programs.

24. When making purchases in the TARA24.LV online store, you automatically subscribe to receive news to your e-mail.

25. If you want to opt out of receiving news by e-mail:

1. On the TARA24.LV website, in your registered profile, uncheck the box next to "Information letters by e-mail".

1.1. At the end of the information letter by e-mail, click on "Unsubscribe from receiving TARA24.LV news and special offers."

2. Send us a message to info@tara24.lv